Critical Infrastructures & Services Panel Discussion

Workshop Abstract

There is a proliferation of critical Systems in utility services, e.g. power distribution, telecommunications, water and others. Critical systems also are used to drive the economic activity, for example, Banks and Financial Institutions, stock markets, Tax systems and others. Furthermore business in general is now increasingly done online through e-commerce so are other services through e-Services.

Increasingly also, most governments have developed eGovernment strategies that highlight strategic aims like improving service and content delivery through the development of a core set critical infrastructures. Governments are investing heavily in the undersea cables, development of national telecommunications infrastructure, backbone networks and increased bandwidth and connectivity. These developments coupled with the diffusion of devices, deregulation and falling bandwidth prices, has led to an increase in the roll out and consumption of government public service offerings and information. These developments are also employed to use technology as leveller for social equality by homogenising quality of service across societies  in areas like health, education and agriculture, through for example eHealth and telemedicine, Tele-education and Distance learning. Governments are also engaged in open government initiatives and are opening up datasets and statistics to facilitate business and innovation.
As a result, most countries as a matter of strategic security imperative and as part of Critical information infrastructure protection in relation to this proliferation of critical systems, critical infrastructure and services,  are now developing or have developed Computer emergency response teams (CERTs) and security incident response team (SIRTs)  to handle cybersecurity incidents.
This workshop aims to engage stakeholders to identify these critical systems by sector , consider analysis of vulnerabilities to these critical infrastructures, and discuss and engage around envisaged roles of protection structures, various types of protection structures, experiences and challenges from around the world, stakeholder matrix and work towards development of a template framework for consideration for adoption as a model, a model that brings together stakeholders also involves for example cross border sharing of incident data for Law enforcement.


Discussion, critical infrastructures and their vulnerabilities, risk profiles, best practises in the implementation and initiatives around service provision; 

The discussions here will also inform components of National Cybersecurity strategy initiatives as there are overlaps in the implementation of National eGovernment strategies and Broadband strategies


Chairs                         Botswana Fibre Network, BOFINET

Facilitator                  BOFINET

Contact Point           Ms Boleng Ratlhako,

Rapporteur:               Strategy task Team Member– Ministry of Transport & Communications 


                                                               Day  two

10:30 – 10:45 Mr Mabua Lesego Mabua – CEO BOFINET

  • Setting the Scene

10:45 - 11:05 Law Enforcement - Botswana Police Service

  • Definition of criticality
  • Currently outside CERT, how does the sector identify, protect, detect, respond and recover from cyber-attacks?
  • Maintaining mission-critical functions despite security breaches
  • Cyber Law enforcement – current & future challenges

11:05  - 11:25 Information & Communication Technology Sector

  • Definition of criticality
  • Currently outside cert, how does the sector identify, protect, detect, respond  and  recover from cyber attacks
  • Establishing a multi-layer defense to prevent single points of failure
  • Maintaining mission-critical functions despite security breaches

11:25 – 11:45 Financial Sector - FNB

  • Definition of criticality
  • Currently outside CERT, how does the sector identify, protect, detect, respond & recover from cyber-attacks?
  • Mobile operators and banking services - collaboration
  • Cyber security as an enterprise risk management strategy: best practice in mitigating reputational and financial risks
  • Maintaining mission-critical functions despite security breaches
  • The trade-off: balancing business efficiency and security in the era of innovative technologies

11:45 – 12:10 eGovernment & Utilities Sector

  • Enablers – Broadband Strategy
  • Government strategies in securing key critical information infrastructure against emerging threats and ensuring sustainable cyber-resilience
  • The trade-off: balancing business efficiency and security in the era of innovative technologies
  • How to meet industry-specific requirements whilst effectively collaborating across critical infrastructures to maximise manpower, intelligence and education
  • Equipping people, process and technology for timely and effective response and mitigation of attacks to cohesively protect origination, ecosystem and nation 

12:10 – 13:00 Panel

  • Discussions
  • Items for input into the Model Cybersecurity Strategy



Mabua Mabua

Mr Mabua Lesego Mabua is the Chief Executive Officer, of BOFINET. He joined BOFINET after being at the Ministry of Transport and Communications from 2005. He joined the ministry as a Director of Telecommunications and Postal Services and rose through the ranks of the ministry to be a Deputy Permanent Secretary of ICT and in a short period of time he was elevated to be a Permanent Secretary and two years later he was appointed the National Coordinator of the Information Communications Technology (ICT) industry. Mabua is a graduate of University of Essex in the United Kingdom. He started his career as a graduate engineer at Botswana Telecommunications Corporation (BTC) in 1992. He left BTC at Senior Management level as a Chief Engineer after 12 years of employment. Mabua is experienced, knowledgeable and exposed to the ICT industry, he has lead the formulation of the ICT policies in the country at government level.

Mr Aldrin Sivako

Mr Aldrin Sivako - joined BOFINET as Technical Executive. He previously was Head of Product Development at beMOBILE/BTC from 2009 until April 2013. He Holds a Bachelor of Engineering (Hons) in Telecommunication Systems from Coventry University (UK). With over 14 years of experience in the Telecommunications Industry, he was part of the team that started Mascom Wireless in 1998 working as a network planning engineer. He has served in various disciplines including leading Data Network Planning activities at BTC, leading strategic projects such as mobile network rollout, mobile network planning and optimization, and mobile financial services business development from concept to commercial launch.



Coach Kereteletswe

Coach Kereteletswe - Dr Kereteletswe is the Coordinator of eGovernment project responsible for the implementation of e-Government in the Republic of Botswana. He has worked as Secretary for Educational Reforms and initiated the the development education sector plan, led the establishment of Botswana Human Resource Advisory Council and Botswana Qualification Authority. He has also worked as Coordinator (Head) of the Public Service Reforms with overall responsibilities to provide high level advice to the Permanent Secretary to the President, Administrative Heads of Ministries and the Executive Political Leadership on all matters of reforms in the Public Sector (including ICT in particular e-Government). Dr Kereteletswe has also introduced a planning and budgeting reform to transform the Botswana Government Budgeting System from incremental budgeting to a result based system within eighteen (18) months after becoming Head of Reforms. He has also lead the Development of National Development 10, provided advise to Senior leadership on alignment of policies and programmes towards the attainment of the National Vision.

Dr Kereteletswe is currently leading the implementation of e-Government in the Public Sector is currently contributing to CAPAAM and Commonwealth Secretariat in the implementation of Public Sector Reforms in the Commonwealth countries. He has led strategy development and alignment of Ministries to NDP 10 and Vision 2016, worked as a Performance Improvement Coordinator and guided the Ministry of Education’s performance management efforts. This earned the Ministry high recognition, and personally led to my recognition and appointment to head Reforms at higher Government wide level

Dr Kereteletswe has been involved at different levels in the implementation of various ICT systems to promote the use of Information Technology in Educational Management He has over the years developed through the education system (Secondary and Tertiary) as a Teacher, Lecturer, Administrator and Researcher

Dr Kereteletswe has total accumulated experience of over 25 years in various capacities throughout which recognition was given for innovativeness and achievements in areas of leadership, financial management, prudent resource management, human resource management and information & communication management

  • Defense Sector Speaker
  • Finance Sector Speaker

Conference Starts in


For information about the conference, including registration, please contact us at:

  • ubcsconferences(@)
  • +267 3554975
  • Block 247, Office 269, University of Botswana